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System Info

Frequently Asked Questions

What is "High-Retention" video editing?

It is a specialized editing style focused on keeping viewers engaged from start to finish. We use fast-paced cuts, strategic captions, and psychological triggers to boost your watch time and algorithm performance.

How does Zaan Studio use AI in production?

We use AI as a powerful tool to enhance creativity—ranging from AI-generated voice-overs and image upscaling to automating complex workflows. This allows us to deliver "impossible" visuals faster than traditional methods.

Can I customize a package?

Absolutely. While our tiers cover most needs, we often create Custom Solutions for clients with unique requirements. Just let us know your goals, and we will build a quote for you.

What is the typical turnaround time?

This depends on the project's complexity. Small social media edits usually take 3-5 business days, while full-scale brand identities or web development can take 3-6 weeks.

Do you provide the RAW files?

Our standard packages include the final rendered exports. However, RAW project files (Figma files, Premiere Pro projects) can be provided for an additional "Source File Transfer" fee.

Terms & Conditions

01_Initiation: A non-refundable 50% upfront deposit is required to commence any project work.

02_Schedule: The remaining 50% balance must be settled upon project completion and prior to final delivery.

03_Revisions: Each package includes up to 3 rounds of revisions. Additional changes are billed at an hourly rate.

04_Deliverables: Client delay in providing materials may result in a rescheduled completion date.

05_Ownership: Intellectual property transfers to the client only upon full payment.

06_Cancellation: If a project is canceled after work begins, the deposit will be retained.